1. Who We Are
This website is operated by Cousins Group Ltd, a company registered in the Cayman Islands, trading as Opulenne. References to "Opulenne," "we," or "the studio" in this policy refer to Cousins Group Ltd.
For any privacy-related enquiries, contact us at contact@opulenne.com.
2. Information We Collect
Opulenne collects personal information only when you choose to provide it. This occurs through:
- The contact and enquiry form — name, email address, business name, service interest, and any message you submit
- The newsletter sign-up — email address
- Client engagements — business information, credentials, and project-related data shared during the course of a paid engagement
We do not use cookies for tracking or advertising purposes. We do not use third-party analytics tools that collect personal data without your knowledge.
3. How We Use Your Information
Information submitted through this website is used solely to:
- Respond to your enquiry and assess whether Opulenne is the right fit for your needs
- Communicate with you regarding a potential or active engagement
- Send studio updates and product announcements if you have subscribed to the Opulenne list
Your information is never sold, rented, or shared with third parties for marketing purposes.
4. Third-Party Services
This website uses the following third-party services to process form submissions:
- Formspree — processes contact form and newsletter submissions. Formspree's privacy policy applies to data handled through their platform.
These services are used solely to receive and route your submissions. Opulenne does not grant these services permission to use your data for any other purpose.
5. Data Retention
Enquiry data is retained for a reasonable period to allow for follow-up and record-keeping. If an engagement does not proceed, data is deleted within 12 months of the final communication.
For active clients, project-related data is retained for the duration of the engagement and for a period thereafter as required for legal and accounting purposes. Credentials and sensitive access information shared for project purposes are deleted upon project completion unless otherwise agreed in writing.
6. Your Rights
You have the right to request access to the personal information Opulenne holds about you, to request correction of inaccurate information, and to request deletion of your data where there is no legal obligation to retain it.
To exercise any of these rights, contact us at contact@opulenne.com. Requests will be acknowledged within five business days.
7. Data Security
Opulenne takes reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or misuse. Client credentials and sensitive project data are stored securely and access is restricted to authorised personnel only.
No method of transmission over the internet is entirely secure. While we take every reasonable precaution, Opulenne cannot guarantee absolute security of information transmitted to this website.
8. Newsletter & Marketing Communications
If you subscribe to the Opulenne list, you will receive occasional updates regarding new services, digital products, and studio news. You may unsubscribe at any time using the link included in every email.
Subscribing to the newsletter does not constitute a commercial relationship or any commitment on either side.
9. Changes to This Policy
This policy may be updated periodically to reflect changes in our practices or applicable law. The date at the top of this page reflects the most recent revision. Continued use of this website following any update constitutes acceptance of the revised policy.
10. Contact
For any questions regarding this privacy policy or the handling of your personal information, contact Opulenne at contact@opulenne.com.